Our Placement Process

Learn about the Town + Country Resources process for finding your perfect household professional. Our thorough and proven method ensures that you will be connected with the right staff to elevate your home life.

At Town + Country Resources, we pride ourselves on offering a placement process that stands out in the industry. Our unique approach combines personalized service, deep expertise, and a commitment to excellence, ensuring a superior experience for both clients and candidates. 

Over the last 40+ years, we’ve taken client and candidate feedback into account and refined our placement process to result in more high-quality and long-term placements. Here’s what makes our placement process best in class:

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Here's what makes our placement process best in class:

img here s what makes our placement process best in class

Inquiry submission

To start your search, simply fill out our online inquiry form. This will provide us with the essential details we need to understand your specific needs and preferences, allowing us to begin finding an ideal match for you.

Tailored consultation

Once we review your inquiry, we will schedule a consultation to discuss your requirements, preferences, and lifestyle in more detail. This personalized approach enables us to refine our search according to your needs.

Custom job description creation

After our initial conversation, we craft a tailored job description for you. This customized description ensures that we capture all the essential details of the role. Once you review and approve it, we begin searching our extensive candidate database to find the ideal household professional for your needs. Our meticulous approach guarantees that the search is focused and effective, leading to a precise match for your household.

Superior communication skills

Effective communication is essential for success in the domestic realm. We select our housekeepers for their exceptional communication skills, ensuring a smooth and pleasant experience for our clients.

Rigorous candidate screening

We employ a comprehensive 8-point vetting system to evaluate candidates thoroughly. This includes background checks, reference verification, in-depth interviews, and education verification, making sure that every candidate we refer is highly qualified and trustworthy.

Candidate recommendations

After a thorough search, we present a curated list of candidates for your review. You will select which candidates to advance to the interview stage. Our focus is on delivering the best candidates rather than a large number of applicants, ensuring that our in-depth search process leads to an efficient and satisfactory placement for your household.

Personalized candidate interviews

After you choose the candidates to move forward with, we will coordinate initial interviews according to your schedule. This step offers you a hands-on opportunity to directly engage with each candidate, assess their qualifications, and determine your compatibility. Through these interviews, you gain valuable insights into each candidate’s potential and can make an informed hiring decision.

Trial period

To ensure the best fit for your household, we offer the option to hold trial periods with selected candidates. During these trials, you can observe the candidates in your home environment, interact with them in real-life scenarios, and assess how well they integrate with your family.  This hands-on approach allows you to experience firsthand their skills, work ethic, and compatibility, giving you confidence in your final decision.

Formal offer

After a successful trial period with a candidate, you will likely want to extend a formal offer. Once you decide to proceed, you can offer the position and negotiate key terms such as salary, responsibilities, and start date. Town + Country Resources is here to support both you and the candidate throughout this process. We can assist in crafting the offer, facilitating negotiations, and finalizing the terms.

Post-placement support

At Town + Country Resources, we are dedicated to fostering long-term, successful employment relationships. Our commitment extends beyond placement, offering ongoing guidance and mediation to both clients and candidates as the relationship evolves.