Privacy Policy

Throughout this Privacy Policy, we discuss the specific pieces of “personal information” as defined in the CCPA we collect from and about users of our Site and Services. In accordance with the California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”), we are providing you with additional information about the personal information we collect from California residents, how we disclose that personal information, and your privacy rights. This information is in addition to the information provided above.

Personal Information We Collect, Use, and Disclose

As discussed throughout this Privacy Policy, we collect personal information directly from you, from our vendors and clients, and from the cookies and tracking technologies we use. The specific categories of personal information vary depending on how you engage with the Site and/or use our Services. In the past year we have collected and anticipate continuing to collect the following types of personal information from users and visitors of our Site. For each category of personal information, we provide additional details about how we use and disclose the personal information we collect.

Identifiers and Other Non-Public Personal Information as described in California Civil Code § 1798.80(e), including, for example, name, address, email address, phone number, driver’s license, and/or IP address. We may use this personal information to provide services you have requested from us; to respond to inquiries; to service your account; for our day-to-day business operations; to protect against fraud or unauthorized transactions; and for safety and compliance. We may disclose your personal information within our corporate group and to our vendors and business partners to ensure security and integrity of our Site; to provide services you request; as reasonably necessary to operate our business, including internal research and development; to perform activities to verify or maintain the quality or safety of our systems, Site, and to improve, upgrade, or enhance them; to identify and repair errors in the functionality of our systems, Site, or Services; to detect and prevent illegal or malicious acts or violations of our policies or terms; and, as needed, to use for other short-term, transient purposes.

Characteristics of Protected Classifications, including, for example, gender or gender identity, health/medical conditions, and/or information obtained from a background check. Solely to the extent that you have provided this information to us, we may use such information to help us fulfill services you have requested from us or for safety and compliance purposes. We may disclose your characteristics of protected classifications on an as needed basis within our corporate group or with service providers solely to respond to complaints or investigations and to detect and prevent illegal or malicious acts or violations of our policies or terms.

Commercial Information, including, for example, transaction data, or financial data (such as payment method details and billing address), and/or Services purchased, obtained, or considered. We may use commercial information to provide services you have requested from us; to evaluate and improve our Site and Services; to respond to inquiries; for our day-to-day business purposes; to service your account; to help us better understand your preferences; to enhance your experience by personalizing our Site and Services; to protect against fraud or unauthorized transactions; and for safety and compliance. We may disclose your commercial information within our corporate group and to our vendors and business partners to ensure the security and integrity of our Site and Services; to provide services you request; as reasonably necessary to operate our business, including internal research and development; to detect and prevent illegal or malicious acts or violations of our policies or terms; and, as needed, to use for other short-term, transient purposes.

Internet or Other Electronic Network Activity, including, for example browsing history, search history, and/or information regarding your interactions with our Site. We may use internet or other electronic network activity to provide services you have requested from us, including access to our Site features; for our day-to-day business purposes, including development or improvement of our Site and Services; to service your account; to protect against fraud or unauthorized transactions; and for safety and compliance. We may disclose your internet or other electronic network activity within our corporate group and to our vendors and business partners to ensure security and integrity of our Site and Services; to provide services you request; to perform functions needed to operate our business, including internal research and development; to perform activities to verify or maintain the quality or safety of our systems, Site, and Services and to improve, upgrade, or enhance them; to identify and repair errors in the functionality of our systems, Site, or Services; to detect and prevent illegal or malicious acts or violations of our policies or terms; and, as needed, to use for other short-term, transient purposes.

Audio, Visual, or Other Similar Information, including, for example, voice recordings from customer service calls and/or photos you share with us. We may use this information to provide services you have requested from us; to respond to inquiries; to service your account; for our day-to-day business operations including development or improvement of our Site and Services; to protect against fraud or unauthorized transactions; and for safety and compliance. We may disclose your information within our corporate group and to our vendors and business partners to ensure security and integrity of our Site and Services; to provide services you request; as reasonably necessary to operate our business, including internal research and development; to perform activities to verify or maintain the quality or safety of our systems, Site, and Services and to improve, upgrade, or enhance them; to identify and repair errors in the functionality of our systems, Site, or Services; and to detect and prevent illegal or malicious acts or violations of our policies or terms.

Professional or Employment-Related Information, including, for example, references, employment history, and/or certifications. We may use this professional information to provide services you have requested from us, including matching candidates with clients;; to respond to inquiries; to protect against fraud or unauthorized transactions; and for safety and compliance. We may disclose your professional information within our corporate group and to our vendors and business partners to ensure security and integrity of our Site and Services; to provide services you request; as reasonably necessary to operate our business, including internal research and development; to perform activities to verify or maintain the quality or safety of our systems, Site, and Services and to improve, upgrade, or enhance them; and to detect and prevent illegal or malicious acts or violations of our policies or terms.

Inferences we draw from information we collect about you to create a profile of you, including, for example, information reflecting your inferred preferences and interests. We may use inferences to provide services you have requested from us, including matching candidates with clients; for our day-to-day business operations; to protect against fraud or unauthorized transactions; and for safety and compliance. We may disclose inferences about you within our corporate group and to our vendors and business partners to ensure security and integrity of our Site and Services; to provide services you request; as reasonably necessary to operate our business, including internal research and development; to perform activities to verify or maintain the quality or safety of our systems, Site, and Services and to improve, upgrade, or enhance them; to identify and repair errors in the functionality of our systems, Site, or Services; and to detect and prevent illegal or malicious acts or violations of our policies or terms.

Sensitive Personal Information, including, for example, your social security number and/or health-related data you may provide. . When collected, we only use or disclose sensitive personal information for the purposes allowed by the CCPA and its implementing regulations in connection with our legitimate business purposes We may use or disclose sensitive personal information when reasonably necessary to provide services you have requested from us or expect us to provide; to protect your physical safety or that of others; for our day-to-day business operations, including servicing your account and providing customer service; to protect against fraud or unauthorized transactions; to perform activities to verify or maintain the quality or safety of our systems, Site, and Services and to improve, upgrade, or enhance them; and to detect and prevent illegal or malicious acts or violations of our policies or terms. Please note that given our limited uses of sensitive personal information for legitimate business purposes, we do not offer a “Right to Limit” under the CCPA.

In addition to the uses and disclosures of personal information described above,, we may use and disclose any personal information we collect or maintain as reasonably necessary to comply with law and legal requirements; to cooperate with and respond to law enforcement requests; or as otherwise required by applicable law, court order, governmental regulation, or other legal process.

Any personal information we collect and maintain may be provided to our professional advisors, including accountants, auditors, consultants, and lawyers, when reasonably necessary for our professional advisors to perform services for us and give us appropriate advice.

Any personal information we collect and maintain may be given to another company in the event of a sale, merger, or other acquisition of some or all of our assets or business or as part of the negotiation or evaluation of such sale, merger, or other acquisition.

Our Retention of Personal Information.

For detailed information about our retention practices, please see the “Information Protection and Retention” section above.

California Privacy Rights

California residents may make certain requests about their personal information under the CCPA as set forth in “Your Rights and Choices” section above.

In addition, if we offer any financial incentives in exchange for your personal information, we will provide you with appropriate information about such incentives.

Right to Opt Out of “Sale” or “Sharing” of Personal Information. The CCPA requires that we describe certain disclosures of personal information where we receive valuable consideration. California law treats such disclosures as “sales” even if no money is exchanged. The CCPA also requires us to disclose how we “share” personal information, i.e., how we disclose personal information for purposes of cross-context behavioral advertising (also called targeted advertising). Such activities are described more in the Policy above.

To opt out of our use of your personal information through cookies and similar technologies for purposes that are considered “sales” or “sharing,” you can use the “Your Privacy Choices” or “Do Not Sell or Share My Information” link on our Site footer. If you have a legally recognized browser-based opt out preference signal turned on through your browser, we recognize the preference expressed by this signal in accordance with applicable law.

We do not knowingly sell the personal information of minors under 16 years of age.

Do Not Track Notice. Some browsers used to access the Internet may give you the option through “Do Not Track” settings associated with such browsers to request that a website operator not track your information across its website or other websites. We engage in such tracking in order to optimize and/or customize our Services, detect and respond to allegations of fraud, and to otherwise ensure the safety of our Registered Users and Site Visitors. While we do not currently honor such browser requests, we will not use your information in a manner that violates this Privacy Policy. Please note that Do Not Track is a different mechanism than the “Global Privacy Control” discussed immediately above, which we do honor.

Shine the Light. California Law allows customers who are California residents to request certain information once per year regarding our disclosure of “personal information” (as that term is defined under applicable California law) to third parties for such third parties’ direct marketing purposes.